Access Information on Event Operations

Coordinating an event, you will need to have a thorough knowledge of the industry, its clients and customers, their expectations…

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Develop and Implement Marketing Strategies

Marketing is planned advertising, promotions, publicity, public relations and even social media interaction. Getting customers to visit your business and…

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Obtain and Manage Sponsorship

This unit will provide you with the knowledge required to obtain and manage sponsorship for a business activity, product, service…

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Prepare Meat Dishes

Whilst most establishments purchase portion-cut meat you still need to be aware of where the cut is located on the…

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Roster Staff

Online Staff Rostering Solutions Proper rostering of staff has a major impact on the success of a business, for a…

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Manage Conflict

The Solution to Workplace Conflict in One Module Dealing with conflict is a daily occurrence and having the skills to…

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Plan and Cost Basic Menus

A successful menu is one that is created with the customers in mind. Different businesses will attract different types of…

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Coordinate Cooking Operations

Organising the kitchen to operate smoothly requires thorough understanding of the components of the catering control cycle, as well as…

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Coordinate Marketing Activities

Marketing and sales are an integral part of business planning. Planning your marketing approach and establishing a clear strategy ensures…

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Plan Catering for Events or Functions

Events and functions are a key driver of the tourism and hospitality industry. Most events, regardless of whether they are…

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Design and Cost Menus

Designing and writing a successful menu is a skill that any chef that aspires to a supervisory position must master.…

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Purchase Goods

Hospitality businesses purchase a wide range of supplies throughout the week, ranging from cleaning materials to wine and beer; fresh…

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Interpret Financial Information

Everyone within the organisation has an impact on the financial success of the business, from frontline service staff to department…

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Conduct Night Audit

The Night Auditor is an integral employee in the operations of an accommodation establishment. Night staff must be able to…

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Maintain Financial Records

Many smaller businesses exist where job roles are not so specific and some financial maintenance may have to be done…

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