Access and Interpret Product Information

A key role of Booking Agents is to sell holidays to customers. Throughout this unit we will be looking at…

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Book Supplier Services

Throughout this unit we will be looking at how to create customer files, identify what products need to be booked,…

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Prepare Quotations

The most common question that Booking Agents are asked by customers is "how much will that cost?". Throughout this unit…

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Process Travel Related Documentation

It is so important that the holiday documents are professional, well presented, but most of all 100% accurate. Throughout this…

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Sell Tourism Products and Services

Throughout this unit, we will be discussing all the important skills necessary for you to become a successful seller of…

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Use a Computerised Reservation or Operations System

This module delivers comprehensive information to increase your knowledge regarding Reservations, including looking at three different systems: Computerised Reservation System…

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