Bullying & Harassment Course

Workplace bullying is a risk to health and safety because it may affect your mental and physical health. All staff should be aware of what it is and what to do if they experience it.

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Armed Robbery Safety Training

Online Armed Robbery Safety and Prevention Course The aim of this tailored training program is to reduce the risk or at least try to minimise the impact, both human and financial, of an armed robbery and to maximise the chances of prosecution of offenders. The program is designed to address your compliance obligations and ensure…

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Bullying and Harassment Course

Understanding Bullying & Harassment in the Workplace This course has been specifically designed to define what Bullying and Harassment is, identify the behaviours of Bullying & Harassment, understand the effects it has in the workplace, explain the processes / actions to take if these are occurring and identify ways to prevent these from occurring. Currently…

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Confrontation Management Training

Confrontation Management in Workplace This course has been specifically designed for personnel dealing with confrontation situations in the workplace. It has been developed with the co-operation of industry leaders and personnel facing challenges in their daily working environment. This training course aims to improve knowledge and skills in the area of Confrontation Management. It includes…

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Work Effectively as a Cook

You will need to be organised, so that you can carry out your tasks efficiently and correctly. You will need to work as a team member, because every kitchen relies on cooperation and team spirit. You will need to concentrate, because in the heat and rush of a kitchen, safety and hygiene are essential. You…

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Process Reservations

Accommodation employees are placed in a pivotal position to be able to influence how well the customer enjoys their stay. In particular, it is reservations staff who assist guests with their initial accommodation enquiry, providing vital information and setting the scene for their stay at the property. It is at this stage that a powerful…

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Communicate Effectively as a Workplace Leader

As a person is promoted into a supervisor, leadership or management role their ability to accurately and effectively communicate becomes more and more important. They will need to report and advocate for the needs of their team or department with other team leaders and managers within the business and their ability to get their message…

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