Bullying & Harassment Course

Workplace bullying is a risk to health and safety because it may affect your mental and physical health. All staff should be aware of what it is and what to do if they experience it.

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Armed Robbery Safety Training

Online Armed Robbery Safety and Prevention Course The aim of this tailored training program is to reduce the risk or at least try to minimise the impact, both human and financial, of an armed robbery and to maximise the chances of prosecution of offenders. The program is designed to address your compliance obligations and ensure…

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Bullying and Harassment Course

Understanding Bullying & Harassment in the Workplace This course has been specifically designed to define what Bullying and Harassment is, identify the behaviours of Bullying & Harassment, understand the effects it has in the workplace, explain the processes / actions to take if these are occurring and identify ways to prevent these from occurring. Currently…

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Confrontation Management Training

Confrontation Management in Workplace This course has been specifically designed for personnel dealing with confrontation situations in the workplace. It has been developed with the co-operation of industry leaders and personnel facing challenges in their daily working environment. This training course aims to improve knowledge and skills in the area of Confrontation Management. It includes…

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Work Effectively as a Cook

You will need to be organised, so that you can carry out your tasks efficiently and correctly. You will need to work as a team member, because every kitchen relies on cooperation and team spirit. You will need to concentrate, because in the heat and rush of a kitchen, safety and hygiene are essential. You…

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Process Reservations

Accommodation employees are placed in a pivotal position to be able to influence how well the customer enjoys their stay. In particular, it is reservations staff who assist guests with their initial accommodation enquiry, providing vital information and setting the scene for their stay at the property. It is at this stage that a powerful…

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Lead Team Effectiveness

Take the First Step in Building a Successful Team Modern business thinking is that people work better and more efficiently when they feel part of a Team, people also find their work more enjoyable and have greater job satisfaction when they are part of an effective team that is achieving its goals that is part…

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Lead Effective Workplace Relationships

Key Training Module for Team Leaders, Supervisors and Managers This unit defines the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. This unit applies to team leaders, supervisors and…

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Identify Risk and Apply Risk Management Processes

Identify Risk and Apply Risk Management Processes Identifying and managing the potential risks of a business is a job role for those in senior supervisor and management positions. It requires an understanding of the industry you work in, systems management, logical and creative thinking.

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