Work Effectively as a Cook

You will need to be organised, so that you can carry out your tasks efficiently and correctly. You will need…

View course

Process Reservations

Accommodation employees are placed in a pivotal position to be able to influence how well the customer enjoys their stay.…

View course

Implement and Monitor WHS Policies, Procedures and Programs to meet Legislative Requirements

In your workplace, you will need to meet the requirements of the Act in your state unless you are dealing…

View course

Identify Risk and Apply Risk Management Processes

Identifying and managing the potential risks of a business is a job role for those in senior supervisor and management…

View course

Develop Work Priorities

This unit is aimed towards a person who has responsibility at the level of a supervisor or team leader. The…

View course

Lead a Diverse Workplace

The way companies manage knowledge, information, customer and community relations as well as their business processes, can enhance their competitive…

View course

Implement Operational Plan

Often the difference between a successful business or organisation and a not so successful one is in the quality of…

View course

Lead Team Effectiveness

Modern business thinking is that people work better and more efficiently when they feel part of a Team, people also…

View course

Lead Effective Workplace Relationships

This unit defines the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring,…

View course

Communicate Effectively as a Workplace Leader

As a person is promoted into a supervisor, leadership or management role their ability to accurately and effectively communicate becomes…

View course

Promote Innovation in a Team Environment

The concept of working in teams and that workers are part of a workplace ‘team’ has become increasing important in…

View course

Utilise a Knowledge Management System

Knowledge systems are all around you in the workplace and are accessed to carry out our work, to record information…

View course

Organise Workplace Information

We live in a time when information is very valuable, so it becomes a favourable skill to collect and organise…

View course

Maintain a General Ledger

This unit is designed to give you the skills and knowledge to maintain a general ledger, but is not a…

View course

Work Effectively with Diversity

Embracing diversity involves listening and learning from different points of view and acknowledging that other people have beliefs, abilities or…

View course