Coordinating an event, you will need to have a thorough knowledge of the industry, its clients and customers, their expectations and the challenges that lie ahead. Being knowledgeable about the industry, including industry structure, legal issues and current technology will help you throughout your career.

$90.00 Price

130 mins Estimated Time

Components in this Module

1 - Introduction

  • Introduction
  • The Event Industry
  • Conducting Research
  • Checkpoint 1
  • How to Research
  • Where to Research
  • Checkpoint 2
  • The Research Process
  • Using Knowledge in the Workplace
  • Main Types of Events
  • Types of Events
  • Event Categories
  • Checkpoint 3
  • Staging Elements
  • Event Protocol

2 - Structure and Function of the Event Industry

  • Structure and Function of the Event Industry
  • Event Stakeholders
  • Checkpoint 4
  • Why do we Have Events?
  • Why Do We Have Events?
  • Event Motivations and Impacts

Event Motivations and Impacts - Environment

  • The Ripple Effect
  • Roles, Jobs and Career Paths
  • Career Opportunities

3 - Legal, Ethical and Environmental Issues

  • Legal Issues
  • Public Liability and Duty of Care
  • Checkpoint 5
  • Licensing
  • Liquor Licensing
  • Risk Management
  • Checkpoint 6

Equal Employment Opportunity (EEO) and Anti-Discrimination

  • Consumer Protection and Fair Trading
  • Food Safety
  • Industrial Relations
  • Unions
  • Other Legal Issues
  • Checkpoint 7
  • Ethical Issues
  • Ethical Dilemmas
  • Environmental Issues
  • Checkpoint 8
  • Respecting the Environment
  • Social Sustainability
  • Quality Assurance

4 - Current and Emerging Technology

  • Current and Emerging Technology
  • Project Management Systems
  • Delegate Registration and Tracking Systems

Computer-aided Design Systems

  • Internal Venue Booking Systems
  • Mobile Phones
  • Personal Digital Assistant (PDA)
  • Internet and Social Networking
  • Wireless Technology and Podcasts
  • VOIP
  • Ticketing Technology
  • Other Technology

5 - Keeping Knowledge Current

  • Keeping Knowledge Current
  • Staying Up to Date

6 - Useful Websites and Further Reading

  • Useful Websites and Further Reading
  • Checkpoint 9
  • Congratulations!


No previous knowledge or experience is required.

How long?

The online courses are made up of a number of learning modules. Each module has an estimated time to complete them (click on the ‘i’ next to the module to get the time).
The time to complete a module can vary based on your existing knowledge of the material.
No need to finish the course in one session. You can log in and out as many times as you like, until the course end date. The course end date is shown when entering the training. The system remembers what you have completed and you can continue on from where you left off.

How does it work?

Once we receive confirmation of your payment (which could take up to 24 hours), you will receive an email with your login details. Go to the login page which will be emailed to you. Enter your details then click on the name of the course when you are ready to start.

How do I pay?

Pay with mastercard or visa through our secure PayPal internet payment facility. You can also select to ‘Generate an Invoice’ or ‘Make An Enquiry’ and we will get back to you with a group pricing as a quote or submission for you to respond to.

Who should do this course?

These courses are for anyone who wants to learn more or wants to extend their resume by becoming more knowledgable in their company.

How will I be assessed?

Each module is broken into sections with checkpoints, interactive challenges and quiz questions throughout. You are required to go through each section and answer every question correctly to be deemed competent. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You can then correct your response and continue.

Will I receive a certificate?

These are non accredited corporate-based short courses and if successful you will receive a Certificate of Completion.

Steps to proceed with enrolling in a Course

Step 1 – Select a Course(s) by adding it to the Shopping Cart.
Step 2 – Pay for the course (using Paypal).
Step 3 – Once we have received the payment we will send you an email confirming your order.
Step 4 – This email will have instructions for connecting to the course, your login ID and password.
Step 5 – Complete the online course.
Step 6 – Once the course has been successfully completed, you will have access to your certificate.

If you have any problems or questions just call us on (02) 9635 0477 or email

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