Interact with Customers
Service staff require good knowledge of the business and the products it sells. Staff must also know how to use…
Work Effectively in Hospitality Service
This module describes the performance skills and knowledge required to provide effective hospitality service to customers during service periods. Components…
Work Effectively with Others
Throughout your career you will probably find yourself as part of many different teams, each with a unique purpose. Regardless…
Participate in Safe Work Practices
Safe Work Practices and Procedures Training Every hospitality business is required to provide a safe, healthy and secure workplace for…