Non-alcoholic beverages play an important role in the product options of any Hospitality business. As they are high profit items, it is important to consider non-alcoholic beverages in the overall product and marketing mix of the establishmen

Learning how to prepare and serve a range of non-alcoholic beverages is an important part of food and beverage training. Many frontline and entry-level positions require basic skills in this area. Not only do you need to understand the array of drinks available, but also the correct equipment to use and the ingredients, method and presentation required

$85.00 Price

175 mins Estimated Time

Components in this Module

1 - Introduction

  • Introduction
  • Preparing Ingredients and Equipment
  • Checkpoint 1

2 - Coffee

  • Coffee
  • Coffee Harvesting
  • Coffee Harvesting Challenge
  • Packaging and Storage
  • Checkpoint 2
  • Coffee Brewing Methods
  • Percolator Coffee
  • Coffee Plunger/Cafe tiere/French Press
  • Drip Brew/Filter Coffee
  • Single Cup Coffee Makers
  • Turkish Coffee
  • Turkish Coffee Method
  • Espresso
  • Espresso Equipment
  • Making a Cappuccino
  • Other Coffee Drinks
  • Checkpoint 3

3 - Teas of the World

  • Teas of the World
  • Growing Methods
  • Tea Production
  • Fermentation
  • Method of Tea Production
  • The Modern Method
  • Types of Tea
  • Checkpoint 4
  • Tea Growing Regions
  • Tea Brewing
  • Checkpoint 5
  • Steeping/Brewing
  • General Guide to Steeping Times
  • Tea Steeping Diagram
  • Tea Steeping
  • Tea Presentation
  • Serving Tea to a Customer
  • Tea Making Equipment
  • Other Tea Types
  • Checkpoint 6
  • Tea Storage

4 - Water

  • Water

5 - Soft Drinks

  • Soft Drinks

6 - Juices

  • Juices

7 - Cordials and Syrups

  • Cordials and Syrups

8 - Dairy Drinks

  • Dairy Drinks
  • Milkshakes
  • Making a Milkshake
  • Checkpoint 7
  • Flavoured Milks
  • Hot Chocolate
  • Making a Hot Chocolate
  • Iced Dairy Drinks
  • Curdling

9 - Other Non-Alcoholic Beverages

  • Other Non-Alcoholic Beverages
  • Mocktails
  • Mocktail Examples
  • Smoothies
  • Types of Drinks Challenge

10 - Cleaning and Maintenance of Beverage Tools

  • Cleaning and Maintenance of Beverage Tools
  • Percolators/Urns
  • Tea Making Equipment
  • Blender
  • Cleaning Electrical Appliances
  • Post-Mix Dispenser
  • Checkpoint 8
  • Glass-Washing Machines
  • Cleaning a Glass-Washing Machine
  • Refrigeration Equipment
  • Ice Machines
  • Milkshake Machines
  • Juicers
  • Chopping Boards
  • Cleaning and Storing Chopping Boards
  • Colour-Coded Chopping Boards
  • Colour-Coded Chopping Boards Challenge
  • Strainers
  • Knives
  • Safe Cutting Techniques
  • Cocktail Shakers and Utensils
  • Glassware
  • Food Containers

11 - Environmentally Friendly Work Practices

  • Environmentally Friendly Work Practices
  • Disposal of Garbage
  • Checkpoint 9
  • Congratulations!


No previous knowledge or experience is required.

How long?

The online courses are made up of a number of learning modules. Each module has an estimated time to complete them (click on the ‘i’ next to the module to get the time).
The time to complete a module can vary based on your existing knowledge of the material.
No need to finish the course in one session. You can log in and out as many times as you like, until the course end date. The course end date is shown when entering the training. The system remembers what you have completed and you can continue on from where you left off.

How does it work?

Once we receive confirmation of your payment (which could take up to 24 hours), you will receive an email with your login details. Go to the login page which will be emailed to you. Enter your details then click on the name of the course when you are ready to start.

How do I pay?

Pay with mastercard or visa through our secure PayPal internet payment facility. You can also select to ‘Generate an Invoice’ or ‘Make An Enquiry’ and we will get back to you with a group pricing as a quote or submission for you to respond to.

Who should do this course?

These courses are for anyone who wants to learn more or wants to extend their resume by becoming more knowledgable in their company.

How will I be assessed?

Each module is broken into sections with checkpoints, interactive challenges and quiz questions throughout. You are required to go through each section and answer every question correctly to be deemed competent. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You can then correct your response and continue.

Will I receive a certificate?

These are non accredited corporate-based short courses and if successful you will receive a Certificate of Completion.

Steps to proceed with enrolling in a Course

Step 1 – Select a Course(s) by adding it to the Shopping Cart.
Step 2 – Pay for the course (using Paypal).
Step 3 – Once we have received the payment we will send you an email confirming your order.
Step 4 – This email will have instructions for connecting to the course, your login ID and password.
Step 5 – Complete the online course.
Step 6 – Once the course has been successfully completed, you will have access to your certificate.

If you have any problems or questions just call us on (02) 9635 0477 or email

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