Launder Linen and Guest Clothes
On-site laundry operations are considered to be the nerve centre of a Housekeeping Department, just as the kitchen is to…
Lead a Diverse Workforce
Know the Skills Required to Lead a Diverse Workforce The way companies manage knowledge, information, customer and community relations as…
Lead and Manage People
A Guide to People Management As a manager you will need to foster a team environment to improve the success…
Lead Effective Workplace Relationships
Key Training Module for Team Leaders, Supervisors and Managers This unit defines the skills, knowledge and outcomes required to use…
Lead Team Effectiveness
Take the First Step in Building a Successful Team Modern business thinking is that people work better and more efficiently…
Maintain Financial Records
Many smaller businesses exist where job roles are not so specific and some financial maintenance may have to be done…
Maintain Quality of Perishables
This module covers receiving, storing, rotating and managing supplies to maintain the quality of perishable goods in the kitchen.
Make a Presentation
As a manager you will need to make numerous presentations in a number of different situations. Presentations may occur for…
Manage Conflict
The Solution to Workplace Conflict in One Module Dealing with conflict is a daily occurrence and having the skills to…
Manage Employee Relations
Work teams are the lifeblood of a business. Most people prefer a harmonious workplace and the different demands, expectations and…
Manage Event Staging Components
This unit focuses on ascertaining the staging requirements of your event and obtaining the required resources professionally and within budget;…
Manage Finances within a Budget
Online Module for Budget Management The success of a business is largely dependent on the management of income and expenditure…