Take the First Step in Building a Successful Team
Modern business thinking is that people work better and more efficiently when they feel part of a Team, people also find their work more enjoyable and have greater job satisfaction when they are part of an effective team that is achieving its goals that is part of a successful business.
It is thought that leading effective workplace relationships is about creating the right conditions in the workplace so that staff can work to their full potential.
Components in this Module
1 - Lead Team Effectiveness
- Business Teams
- Team Culture
- Effectiveness
2 - Team Structure
- Building a Team
- Diversity in the Workplace
- Diversity of Skills and Personalities
- Diversity as an Asset
- Management Structures
- Organisational Chart
- Team Roles and Responsibilities
- Team Positions
- Checkpoint 1
3 - Leadership and Management
- Leader or Manager?
- Role Models
- Leadership or Management Task?
- Team Representation
- Leadership Styles
- Checkpoint 2
4 - Communication
- Communication
- Effective Communication
- Open Communication
- Open Communication Challenge
- Listening
- Styles of Listening
- Reply and Acknowledge
- KISS Principle
- Gaining Consensus
- Dignity and Respect
- Checkpoint 3
5 - Team Development
- Stages of Group Development
- Team Building Activities
- Smart Goals
- Team Goals
- Planning
- Approaches to Team Conflict
- Checkpoint 4
6 - Team Achievement
- Monitoring Performance
- Monitoring Involves
- Key Performance Indicators
- Typical KPIs
- KPI Challenge
- Milestones
- List and Prioritise
- Urgent or Not Important?
- Timeframes
- Time Management
- Procrastination
- Checkpoint 5
7 - Team Management
- Delegating Tasks to Improve Work Operations
- Delegate the Task, Not Responsibility
- Delegating Dos and Donts
- Delegating Challenge
- Support From Team Leader
- Support From Business
- Team Input into Business Goals
- Team Meetings
- Checkpoint 6
8 - Team Motivation
- Motivation in the Workplace
- Signs of Poor Motivation
- Maslows Hierarchy of Needs
- Maslows Hierarchy of Needs Challenge
- Herzbergs Motivation-Hygiene Theory (Two Factor Theory)
- Using Herzberg at Work
- Taylor
- Modern Motivational Theories
- Checkpoint 7
9 - Making Change
- Making Change
- Continuous Improvement
- Problem Solving
- Problem Solving Challenge
- Customer Complaints
- Brainstorming
- The Standard Questions
- Why Five Times
- Mind Maps
- Checkpoint 8
10 - Staff Development
- Identifying Performance Problems
- Resolving Performance Problems
- Support Services
- Staff Appraisals
- Development Opportunities
- Training Development
- Mentoring
- Reward and Recognition
- Checkpoint 9
- Congratulations
Pre-requisite?
No previous knowledge or experience is required.
How long?
The online courses are made up of a number of learning modules. Each module has an estimated time to complete them (click on the ‘i’ next to the module to get the time).
The time to complete a module can vary based on your existing knowledge of the material.
No need to finish the course in one session. You can log in and out as many times as you like, until the course end date. The course end date is shown when entering the training. The system remembers what you have completed and you can continue on from where you left off.
How does it work?
Once we receive confirmation of your payment (which could take up to 24 hours), you will receive an email with your login details. Go to the login page which will be emailed to you. Enter your details then click on the name of the course when you are ready to start.
How do I pay?
Pay with mastercard or visa through our secure PayPal internet payment facility. You can also select to ‘Generate an Invoice’ or ‘Make An Enquiry’ and we will get back to you with a group pricing as a quote or submission for you to respond to.
Who should do this course?
These courses are for anyone who wants to learn more or wants to extend their resume by becoming more knowledgable in their company.
How will I be assessed?
Each module is broken into sections with checkpoints, interactive challenges and quiz questions throughout. You are required to go through each section and answer every question correctly to be deemed competent. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You can then correct your response and continue.
Will I receive a certificate?
These are non accredited corporate-based short courses and if successful you will receive a Certificate of Completion.
Steps to proceed with enrolling in a Course
Step 1 – Select a Course(s) by adding it to the Shopping Cart.
Step 2 – Pay for the course (using Paypal).
Step 3 – Once we have received the payment we will send you an email confirming your order.
Step 4 – This email will have instructions for connecting to the course, your login ID and password.
Step 5 – Complete the online course.
Step 6 – Once the course has been successfully completed, you will have access to your certificate.
If you have any problems or questions just call us on (02) 9635 0477 or email training@alliedrisk.com.au