Provide Lost and Found Services
An organised and well-managed lost and found facility is essential for all accommodation providers. Not only will it lessen the…
Provide Service to Customers
The key for businesses in service industries wishing to ensure repeat custom, consumer loyalty and profitable, long term business survival,…
Provide Visitor Information
Regardless of where you work, if you are in a frontline service position you will deal with visitors and may…
Purchase Goods
Hospitality businesses purchase a wide range of supplies throughout the week, ranging from cleaning materials to wine and beer; fresh…
Receive and Store Stock
Tourism, Hospitality and Events establishments receive a wide range of supplies throughout the week, ranging from cleaning materials to wine…
Recruit, Select and Induct Staff
Learn the fundamentals of staff recruitment, selection & induction The recruitment process aims to select the right person for the…
Research and Comply with Regulatory requirements
In order to run a business in a legally compliant way, you need to be able to access the relevant…
Roster Staff
Online Staff Rostering Solutions Proper rostering of staff has a major impact on the success of a business, for a…
Select Event Venues and Sites
The process involved in selecting appropriate venues and sites for an event can be broken up into 3 stages: Analysing…
Sell Tourism Products and Services
Throughout this unit, we will be discussing all the important skills necessary for you to become a successful seller of…