Serve Food and Beverages

Service staff require good knowledge of the business and the products it sells. Staff must also know how to use…

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Show Social and Cultural Sensitivity

It is important to have an awareness and appreciation of the diversity at your workplace, both of your colleagues and…

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Source and Present Information

Research is a valuable way of keeping up-to-date with the latest trends in the industry. In a workplace setting you…

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Source and Use Information on the Hospitality Industry

Hospitality Industry Module Online As a new entrant into Hospitality, you will need to have a thorough knowledge of the…

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Use Business Technology

In a modern business, there are many different pieces of equipment and technology that you need to be aware of…

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Use Food Preparation Equipment/ Apply Correct Mise en place

As an apprentice, your main contribution to the kitchen will be to help with the organisation and preparation of menu…

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Use Hygienic Practices for Food Safety

The best way to reduce the possibility of health problems is to follow the appropriate hygiene procedures in your workplace.…

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Use Hygienic Practices for Hospitality Service

The best way to reduce the possibility of health problems is to follow the appropriate hygiene procedures in your workplace.…

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Utilise a Knowledge Management System

Knowledge systems are all around you in the workplace and are accessed to carry out our work, to record information…

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Work Effectively as a Cook

You will need to be organised, so that you can carry out your tasks efficiently and correctly. You will need…

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Work Effectively in a Business Environment

Within any workplace, it is your duty to act responsibly and work in an efficient manner that gets the job…

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Work Effectively in Hospitality Service

This module describes the performance skills and knowledge required to provide effective hospitality service to customers during service periods. Components…

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