Keeping the venue clean and well-maintained is a significant and serious aspect of any Hospitality operation.
Hospitality venues also have a legal obligation to provide sanitary and hygienic premises.
From the guest’s perspective, venue cleanliness is one of the most crucial features of their visit, often rating higher than staff friendliness or modernity of facilities.
Wet areas include bathrooms, change areas, en suites, laundries, pools, spas, tea rooms and kitchenettes, toilets and washrooms and wash-up areas.
Components in this Module
1 - Introduction
2 - Cleaning Basics
- Principles of Cleaning
- Working Safely
- WHS Forms
- Personal Protective Equipment
- Personal Protective Equipment Challenge
- Checkpoint 1
- Working Hygienically
- The Cleaning Workload
- Cleaning Schedules
3 - Choosing Equipment and Chemicals
- Chemical Selection
- First Aid Procedures
- Cleaning Agents and Chemicals
- Cleaning Agents Challenge
- Calculating Dilution Factors
- Checkpoint 2
- Equipment Selection
- Cleaning Equipment
- Inspecting Equipment Before Use
- Checkpoint 3
4 - Before you Clean
- Preparing the Space
- WHS Hazards
- Contaminated Rubbish
- Other Contaminated Rubbish
- Contaminated Linen
- Dealing with Hazards
- Checkpoint 4
5 - Cleaning Wet Area Surfaces
- Cleaning Methods
- Cleaning Techniques
- Cleaning Technique Videos
6 - After the Clean
- Leaving the Area in Satisfactory Condition
- Waste Disposal
- Safe Waste Disposal Practices
- Disposing of Hazardous Substances
- Chemical Waste Animation
- Checkpoint 5
- Cleaning and Storing Equipment
- End of Shift Procedures
- Checkpoint 6
No previous knowledge or experience is required.
The online courses are made up of a number of learning modules. Each module has an estimated time to complete them (click on the ‘i’ next to the module to get the time).
The time to complete a module can vary based on your existing knowledge of the material.
No need to finish the course in one session. You can log in and out as many times as you like, until the course end date. The course end date is shown when entering the training. The system remembers what you have completed and you can continue on from where you left off.
How does it work?
Once we receive confirmation of your payment (which could take up to 24 hours), you will receive an email with your login details. Go to the login page which will be emailed to you. Enter your details then click on the name of the course when you are ready to start.
How do I pay?
Pay with mastercard or visa through our secure PayPal internet payment facility. You can also select to ‘Generate an Invoice’ or ‘Make An Enquiry’ and we will get back to you with a group pricing as a quote or submission for you to respond to.
Who should do this course?
These courses are for anyone who wants to learn more or wants to extend their resume by becoming more knowledgable in their company.
How will I be assessed?
Each module is broken into sections with checkpoints, interactive challenges and quiz questions throughout. You are required to go through each section and answer every question correctly to be deemed competent. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You can then correct your response and continue.
Will I receive a certificate?
These are non accredited corporate-based short courses and if successful you will receive a Certificate of Completion.
Steps to proceed with enrolling in a Course
Step 1 – Select a Course(s) by adding it to the Shopping Cart.
Step 2 – Pay for the course (using Paypal).
Step 3 – Once we have received the payment we will send you an email confirming your order.
Step 4 – This email will have instructions for connecting to the course, your login ID and password.
Step 5 – Complete the online course.
Step 6 – Once the course has been successfully completed, you will have access to your certificate.