The condition of the property and its upkeep are important, as guests immediately form an impression of the business, based on the physical appearance of a venue. If guests were to arrive at a venue with untidy surrounds, they may begin to scrutinise the rest of the operation in more detail. On the other hand, a well-maintained environment will have a positive influence and be instrumental in providing a more enjoyable stay.

$90.00 Price

110 mins Estimated Time

Components in this Module

1 - Introduction

  • Introduction
  • Scope of Public Area Cleaners
  • The Cleaning Workload
  • Cleaning Schedules
  • Example of a Cleaning Schedule
  • When to Clean?
  • Principles of Cleaning
  • Working Safely
  • Personal Protective Equipment
  • Checkpoint 1
  • Working Hygienically

2 - Shift Preparation

  • Shift Preparation
  • Key Collection
  • Shift Handover
  • Chemical Selection
  • First Aid Procedures
  • Cleaning Agents and Chemicals
  • Cleaning Agents
  • Checkpoint 2
  • Equipment Selection
  • Cleaning Equipment

3 - Cleaning

  • Cleaning
  • Prepare the Space
  • WHS Hazards
  • Contaminated Rubbish
  • Syringes/Needles
  • Other Contaminated Rubbish
  • Contaminated Linen
  • Dealing with Hazards
  • Select and Apply Cleaning Agents
  • Example of Typical Wet and Dry Areas
  • Cleaning Technique
  • General Premises Cleaning
  • Checkpoint 3
  • Use Equipment Correctly
  • Correct Cleaning Techniques
  • Leave Area in Satisfactory Condition
  • Waste Disposal
  • Safe Waste Disposal Practices
  • Damage Control - Needle Stick Injury
  • Checkpoint 4
  • Pest Control

4 - End of Shift Procedures

  • End of Shift Procedures
  • Replenishing Chemicals
  • Identify Equipment Faults
  • Storage Areas

5 - Reducing Negative Environmental Impacts

  • Reducing Negative Environmental Impacts
  • Freshwater and Wastewater Control
  • Energy Conservation
  • Waste Management
  • Hazardous Substances
  • Checkpoint 5
  • Congratulations!


No previous knowledge or experience is required.

How long?

The online courses are made up of a number of learning modules. Each module has an estimated time to complete them (click on the ‘i’ next to the module to get the time).
The time to complete a module can vary based on your existing knowledge of the material.
No need to finish the course in one session. You can log in and out as many times as you like, until the course end date. The course end date is shown when entering the training. The system remembers what you have completed and you can continue on from where you left off.

How does it work?

Once we receive confirmation of your payment (which could take up to 24 hours), you will receive an email with your login details. Go to the login page which will be emailed to you. Enter your details then click on the name of the course when you are ready to start.

How do I pay?

Pay with mastercard or visa through our secure PayPal internet payment facility. You can also select to ‘Generate an Invoice’ or ‘Make An Enquiry’ and we will get back to you with a group pricing as a quote or submission for you to respond to.

Who should do this course?

These courses are for anyone who wants to learn more or wants to extend their resume by becoming more knowledgable in their company.

How will I be assessed?

Each module is broken into sections with checkpoints, interactive challenges and quiz questions throughout. You are required to go through each section and answer every question correctly to be deemed competent. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You can then correct your response and continue.

Will I receive a certificate?

These are non accredited corporate-based short courses and if successful you will receive a Certificate of Completion.

Steps to proceed with enrolling in a Course

Step 1 – Select a Course(s) by adding it to the Shopping Cart.
Step 2 – Pay for the course (using Paypal).
Step 3 – Once we have received the payment we will send you an email confirming your order.
Step 4 – This email will have instructions for connecting to the course, your login ID and password.
Step 5 – Complete the online course.
Step 6 – Once the course has been successfully completed, you will have access to your certificate.

If you have any problems or questions just call us on (02) 9635 0477 or email

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