A module designed to let you go beyond basic workplace skills

Information is the lifeblood of a 21st century business. Being able to collect, store and retrieve information is an essential part of almost all jobs. But there is more to information than just being available; security and backup of data also present major challenges to business operators.

You probably already have basic email and computer skills, but in this unit we will put those skills and information into a business perspective

$85.00 Price

120 mins Estimated Time

Components in this Module

1 - Introduction

  • Introduction

2 - Workplace information

  • Types of Business Information
  • Accurate and Up to Date Information
  • Sales of the Businesses Products and Services
  • Sources of Information
  • Checkpoint 1

3 - Collecting information

  • Business Information
  • Organisational Structure
  • Working with your Colleagues
  • Accuracy of Information
  • Version Control
  • Version Control Challenge
  • Checkpoint 2

4 - Business Equipment

  • Types of Equipment
  • Business Equipment
  • Appropriate use of Technology
  • Checkpoint 3

5 - Processing Information

  • Following Instructions
  • Timeframes
  • Job Checklists
  • Work Schedules
  • Problem Solving
  • Problem Solving Challenge
  • Saving Different Versions
  • Document Names
  • Document Name Challenge
  • Confidentially
  • Customer Confidentially
  • Business Confidentially
  • Business Letter
  • Writing Effectively
  • Checkpoint 4

6 - Electronic Information

  • Dispatching Information Via Email
  • To, CC, BCC
  • Email Challenge
  • Request a Receipt
  • Signature
  • Digital Signature
  • Attachments
  • Internet and Email Security
  • SMS
  • MMS
  • Warning
  • Checkpoint 5

7 - Information Systems

  • Internal Communication
  • Electronic Systems
  • Paper Based Systems
  • Checkpoint 6
  • External Communication
  • Filing Systems
  • How to File
  • Filing Challenge
  • Old and Archive Files
  • Compliance Files
  • Destroying Information
  • Updating Systems
  • Checkpoint 7
  • Congratulations!


No previous knowledge or experience is required.

How long?

The online courses are made up of a number of learning modules. Each module has an estimated time to complete them (click on the ‘i’ next to the module to get the time).
The time to complete a module can vary based on your existing knowledge of the material.
No need to finish the course in one session. You can log in and out as many times as you like, until the course end date. The course end date is shown when entering the training. The system remembers what you have completed and you can continue on from where you left off.

How does it work?

Once we receive confirmation of your payment (which could take up to 24 hours), you will receive an email with your login details. Go to the login page which will be emailed to you. Enter your details then click on the name of the course when you are ready to start.

How do I pay?

Pay with mastercard or visa through our secure PayPal internet payment facility. You can also select to ‘Generate an Invoice’ or ‘Make An Enquiry’ and we will get back to you with a group pricing as a quote or submission for you to respond to.

Who should do this course?

These courses are for anyone who wants to learn more or wants to extend their resume by becoming more knowledgable in their company.

How will I be assessed?

Each module is broken into sections with checkpoints, interactive challenges and quiz questions throughout. You are required to go through each section and answer every question correctly to be deemed competent. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You can then correct your response and continue.

Will I receive a certificate?

These are non accredited corporate-based short courses and if successful you will receive a Certificate of Completion.

Steps to proceed with enrolling in a Course

Step 1 – Select a Course(s) by adding it to the Shopping Cart.
Step 2 – Pay for the course (using Paypal).
Step 3 – Once we have received the payment we will send you an email confirming your order.
Step 4 – This email will have instructions for connecting to the course, your login ID and password.
Step 5 – Complete the online course.
Step 6 – Once the course has been successfully completed, you will have access to your certificate.

If you have any problems or questions just call us on (02) 9635 0477 or email training@alliedrisk.com.au

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