Deliver and Monitor a Service to Customers
This unit covers the skills to deliver a service to a customer and to monitor the level of service a…
Implement and Monitor WHS Policies, Procedures and Programs to meet Legislative Requirements
In your workplace, you will need to meet the requirements of the Act in your state unless you are dealing…
Implement and Monitor Work Health and Safety practices
Establishing an effective WHS system is not only a legal requirement for ensuring safety, it is also makes economical sense.…
Monitor Staff Performance
Monitoring staff performance can be formal and informal. You will need to institute periodic performance reviews to help you plan…
Monitor Work Operations
For supervisors and managers the challenge is to ensure the highest standard of customer service while minimising costs and maximising…
Prepare and Monitor Budgets
The success of a business is largely dependent on the management of income and expenditure levels. Budgets are used to…
Process and Monitor Event Registrations
Event registration is the process of monitoring and recording the attendance of participants or delegates planning to attend an event.…