The unit is not just teaching you about the various business documents, it aims to give you the skills and knowledge to look at your business needs and circumstances and design a document to meet those needs and circumstances.


The design of the business document needs to take many factors into consideration, including the style and branding of the company.

$90.00 Price

170 mins Estimated Time

Components in this Module

1 - Design and Produce Text Documents

  • Introduction

2 - Safe Work Practices

  • Ergonomics
  • Bell Curve
  • Setting up your Desk
  • Standing Desk
  • Desk Set Up Challenge
  • Office Environment
  • Varying your Work
  • Exercising
  • Checkpoint 1

3 - Environmental Practices

  • Office Environmental Practices

4 - Generating Documents

  • Types of Text Documents
  • Purpose of the Document
  • Corporate Brand
  • Business Style Guide
  • Templates
  • Document Themes
  • Consistency
  • Draft Document
  • Microsoft Word
  • The Microsoft Ribbon
  • The Microsoft Side Bar
  • Checkpoint 2

5 - Formatting Documents

  • Document Layout
  • Formatting Text
  • White Space
  • Cover Page
  • The Page
  • Margins
  • Screen Display
  • Layout Challenge
  • Checkpoint 3

6 - Formatting Text

  • Text Functions
  • Font
  • Font Sizes and Features
  • Using Font Style Sheets
  • Colour
  • Line Spacing
  • More Formatting Features
  • Word and Pages
  • Automatic Functions
  • Checkpoint 4

7 - Inserts

  • Insert Picture
  • Wrapping
  • Insert Shapes
  • Graphs and Tables
  • Insert Hyperlink
  • Insert Watermark
  • Table of Contents
  • Section and Page Breaks
  • Copy, Cut and Paste
  • Checkpoint 5

8 - Advanced Features

  • Advanced Features
  • Mail Merge
  • Mail Merge Fields
  • Creating a Mail Merge
  • Importing and Inserting Objects
  • Track Changes
  • Checkpoint 6

9 - Effective Writing

  • Writing Effectively
  • Style
  • Spelling, Punctuation and Grammar
  • Punctuation Marks
  • Spelling
  • British - American spelling
  • Thesaurus
  • Checkpoint 7

10 - Finalise the Document

  • Errors
  • Proof Reading
  • Spot the Mistake on Business Letter
  • Key Points
  • Finalise the Document

11 - Print and Save Documents

  • Print
  • Print Options
  • Present the Document
  • Saving your Document
  • PDF Documents
  • Document Names
  • Store and Back up Data
  • Operating a Keyboard
  • Help
  • Checkpoint 8
  • Congratulations!


No previous knowledge or experience is required.

How long?

The online courses are made up of a number of learning modules. Each module has an estimated time to complete them (click on the ‘i’ next to the module to get the time).
The time to complete a module can vary based on your existing knowledge of the material.
No need to finish the course in one session. You can log in and out as many times as you like, until the course end date. The course end date is shown when entering the training. The system remembers what you have completed and you can continue on from where you left off.

How does it work?

Once we receive confirmation of your payment (which could take up to 24 hours), you will receive an email with your login details. Go to the login page which will be emailed to you. Enter your details then click on the name of the course when you are ready to start.

How do I pay?

Pay with mastercard or visa through our secure PayPal internet payment facility. You can also select to ‘Generate an Invoice’ or ‘Make An Enquiry’ and we will get back to you with a group pricing as a quote or submission for you to respond to.

Who should do this course?

These courses are for anyone who wants to learn more or wants to extend their resume by becoming more knowledgable in their company.

How will I be assessed?

Each module is broken into sections with checkpoints, interactive challenges and quiz questions throughout. You are required to go through each section and answer every question correctly to be deemed competent. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You can then correct your response and continue.

Will I receive a certificate?

These are non accredited corporate-based short courses and if successful you will receive a Certificate of Completion.

Steps to proceed with enrolling in a Course

Step 1 – Select a Course(s) by adding it to the Shopping Cart.
Step 2 – Pay for the course (using Paypal).
Step 3 – Once we have received the payment we will send you an email confirming your order.
Step 4 – This email will have instructions for connecting to the course, your login ID and password.
Step 5 – Complete the online course.
Step 6 – Once the course has been successfully completed, you will have access to your certificate.

If you have any problems or questions just call us on (02) 9635 0477 or email

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