Clean Premises and Equipment
The condition of the property and its upkeep are important, as guests immediately form an impression of the business, based…
Clean Wet Areas
Keeping the venue clean and well-maintained is a significant and serious aspect of any Hospitality operation. Hospitality venues also have…
Coach Others in Job Skills
In order for employees to learn new skills, they require a coach who can teach them the skills they require.…
Communicate Effectively as a Workplace Leader
As a person is promoted into a supervisor, leadership or management role their ability to accurately and effectively communicate becomes…
Communicate Electronically
Businesses use email as one of the primary methods of communication because it is fast, efficient, cheap and provides a…
Communicate in the Workplace
When sharing information with others, there are two major steps: sourcing the information using research and communicating that information using…
Compliance and Customer Service Training
Training Program for Customer Service and Compliance Frontline staff are educated on the obligations of the licensee in accordance with…
Compliance Package
This compliance package includes three modules: Armed Robbery Safety Anti-Money Laundering and Bullying and Harassment Compliance training allows new staff…
Conduct Night Audit
The Night Auditor is an integral employee in the operations of an accommodation establishment. Night staff must be able to…
Confrontation Management Training
Confrontation Management in Workplace This course has been specifically designed for personnel dealing with confrontation situations in the workplace. It…
Contribute to Health and Safety of Self and Others
Safety is an integral part of all Australian workplaces and Australian governments, unions and businesses take safety very seriously. In…