Develop Work Priorities
This unit is aimed towards a person who has responsibility at the level of a supervisor or team leader. The…
Implement and Monitor Work Health and Safety practices
Establishing an effective WHS system is not only a legal requirement for ensuring safety, it is also makes economical sense.…
Monitor Work Operations
For supervisors and managers the challenge is to ensure the highest standard of customer service while minimising costs and maximising…
Organise and Complete Daily Work activities
Every business and every person in a job needs to get work done. Those people working in supervisory or management…
Organise Personal Work Priorities and Development
This unit describes the skills and knowledge required to organise your own work schedules, to monitor and obtain feedback on…
Participate in Safe Work Practices
Safe Work Practices and Procedures Training Every hospitality business is required to provide a safe, healthy and secure workplace for…
Work Effectively in a Business Environment
Within any workplace, it is your duty to act responsibly and work in an efficient manner that gets the job…
Work Effectively in Hospitality Service
This module describes the performance skills and knowledge required to provide effective hospitality service to customers during service periods. Components…
Work Effectively with Diversity
Embracing diversity involves listening and learning from different points of view and acknowledging that other people have beliefs, abilities or…
Work Effectively with Others
Throughout your career you will probably find yourself as part of many different teams, each with a unique purpose. Regardless…