Coordinate Cooking Operations
Organising the kitchen to operate smoothly requires thorough understanding of the components of the catering control cycle, as well as…
Develop and Implement a Food Safety Program
Hygiene and food safety is of critical importance to a business due to the potential for problems if it is…
Develop and Manage Quality Customer Service Practices
The key for businesses in the service industries to ensure repeat custom, consumer loyalty and profitable, long term business survival…
Launder Linen and Guest Clothes
On-site laundry operations are considered to be the nerve centre of a Housekeeping Department, just as the kitchen is to…
Maintain Quality of Perishables
This module covers receiving, storing, rotating and managing supplies to maintain the quality of perishable goods in the kitchen.