Develop and Manage Quality Customer Service Practices
The key for businesses in the service industries to ensure repeat custom, consumer loyalty and profitable, long term business survival…
Implement and Monitor Work Health and Safety practices
Establishing an effective WHS system is not only a legal requirement for ensuring safety, it is also makes economical sense.…
Participate in Safe Food Handling practices
This module shows all stages of food production and sales, requiring close attention to food safety matters. Ordering, receiving, storage,…
Participate in Safe Work Practices
Safe Work Practices and Procedures Training Every hospitality business is required to provide a safe, healthy and secure workplace for…
Use Hygienic Practices for Food Safety
The best way to reduce the possibility of health problems is to follow the appropriate hygiene procedures in your workplace.…