Access and Interpret Product Information
A key role of Booking Agents is to sell holidays to customers. Throughout this unit we will be looking at…
Provide Accommodation Reception Services
The reception area is one of the most important spaces within the accommodation venue. At some stage every guest must…
Source and Use Information on the Hospitality Industry
Hospitality Industry Module Online As a new entrant into Hospitality, you will need to have a thorough knowledge of the…
Work Effectively in Hospitality Service
This module describes the performance skills and knowledge required to provide effective hospitality service to customers during service periods. Components…