Deliver a Service to Customers
Delivering a service to customers is one of the primary tasks of any business worker. Business spends big dollars on…
Deliver and Monitor a Service to Customers
This unit covers the skills to deliver a service to a customer and to monitor the level of service a…
Interact with Customers
Service staff require good knowledge of the business and the products it sells. Staff must also know how to use…
Provide Service to Customers
The key for businesses in service industries wishing to ensure repeat custom, consumer loyalty and profitable, long term business survival,…