Recruit, Select and Induct Staff
Learn the fundamentals of staff recruitment, selection & induction The recruitment process aims to select the right person for the…
Select Event Venues and Sites
The process involved in selecting appropriate venues and sites for an event can be broken up into 3 stages: Analysing…
Use Food Preparation Equipment/ Apply Correct Mise en place
As an apprentice, your main contribution to the kitchen will be to help with the organisation and preparation of menu…
Prepare Quotations
The most common question that Booking Agents are asked by customers is "how much will that cost?". Throughout this unit…
Contribute to Health and Safety of Self and Others
Safety is an integral part of all Australian workplaces and Australian governments, unions and businesses take safety very seriously. In…
Book Supplier Products and Services
Throughout this unit we will be looking at how to create customer files, identify what products need to be booked,…
Create Electronic Presentations
Creating electronic presentations is a skill that greatly adds to your ability to communicate big ideas and concepts to clients,…
Sell Tourism Products and Services
Throughout this unit, we will be discussing all the important skills necessary for you to become a successful seller of…
Develop Keyboarding Speed and Accuracy
This unit aims to develop those keyboard skills into a more professional and faster skill. This unit is not a…
Produce Spreadsheets
A spreadsheet program is a software application that organises information (data) into a grid or table of columns and rows.…
Design and Produce Business documents
The design of the business document needs to take many factors into consideration, including the style and branding of the…
Design and Produce Text Documents
The unit is not just teaching you about the various business documents, it aims to give you the skills and…
Communicate Electronically
Businesses use email as one of the primary methods of communication because it is fast, efficient, cheap and provides a…
Organise Schedules
This unit is not just about managing your own time and schedules, but also about managing the schedules of your…