Whenever operational planning is taking place, it must be done with reference to the goals and objectives of the business. Operational planning should be carried out with the aim of achieving the goals set out in the business plan. Remember that operational planning involves determining how and who. This means that you will need to consider all of the resources available to you and how best to use their capabilities.

$90.00 Price

130 mins Estimated Time

Components in this Module

1 - Introduction

  • Introduction
  • Operational Plans

2 - Defining Operational Planning Needs

  • Defining Operational Planning Needs
  • Introduction of Products and Services
  • Reorganisation
  • Impact of Marketing Activities
  • Modification of Facilities
  • Changes in Work Practices, Procedures and Systems
  • History Break: Luddites
  • Legislative Changes
  • Business Growth or Contraction
  • Changes in the Marketplace
  • Growth in the TH&E industry
  • Assess External and Internal Impacts on a Business
  • External Impacts - Marketplace Trends and Developments
  • Marketplace Trends and Developments Continued
  • Comparative Market Analysis
  • Checkpoint 1
  • Internal Impacts
  • External and Internal Impacts Challenge
  • Legal Constraints

3 - Developing an Operational Plan

  • Operational Plans Video
  • Developing an Operational Plan
  • Researching Requirements
  • Consultation
  • Checkpoint 2
  • Setting Goals
  • Setting Goals Continued
  • SMART Rule
  • Identifying and Managing Risk
  • Checkpoint 3
  • Developing Contingencies
  • Developing Contingency Plans
  • Integrating Resource Strategies
  • Establishing Communication
  • Developing Documentation
  • Damage Control: Chemical Coffee
  • Damage Control: New Oven
  • Developing Action Plans
  • Specifying Evaluation Systems
  • Developing Key Performance Indicators

4 - Implementing and Monitoring Operational Plans

  • Implementing and Monitoring Operational Plans
  • Monitoring Tools
  • On Time
  • Damage Control: Idle Builders
  • Gantt Charts
  • On Budget
  • Maximising Budget Performance
  • Damage Control: Angry Suppliers
  • Checkpoint 4
  • Managing People
  • Involving Staff
  • Mentoring and Coaching
  • Obtaining Approval
  • Reporting on Plans
  • Monitoring Plans
  • Consultation Video
  • Checkpoint 5
  • Reviewing Operational Plans
  • Evaluating the Planning
  • Planning Cycle
  • Feedback Loop
  • Monitoring Operational Plans Video
  • Checkpoint 6
  • Congratulations!


No previous knowledge or experience is required.

How long?

The online courses are made up of a number of learning modules. Each module has an estimated time to complete them (click on the ‘i’ next to the module to get the time).
The time to complete a module can vary based on your existing knowledge of the material.
No need to finish the course in one session. You can log in and out as many times as you like, until the course end date. The course end date is shown when entering the training. The system remembers what you have completed and you can continue on from where you left off.

How does it work?

Once we receive confirmation of your payment (which could take up to 24 hours), you will receive an email with your login details. Go to the login page which will be emailed to you. Enter your details then click on the name of the course when you are ready to start.

How do I pay?

Pay with mastercard or visa through our secure PayPal internet payment facility. You can also select to ‘Generate an Invoice’ or ‘Make An Enquiry’ and we will get back to you with a group pricing as a quote or submission for you to respond to.

Who should do this course?

These courses are for anyone who wants to learn more or wants to extend their resume by becoming more knowledgable in their company.

How will I be assessed?

Each module is broken into sections with checkpoints, interactive challenges and quiz questions throughout. You are required to go through each section and answer every question correctly to be deemed competent. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You can then correct your response and continue.

Will I receive a certificate?

These are non accredited corporate-based short courses and if successful you will receive a Certificate of Completion.

Steps to proceed with enrolling in a Course

Step 1 – Select a Course(s) by adding it to the Shopping Cart.
Step 2 – Pay for the course (using Paypal).
Step 3 – Once we have received the payment we will send you an email confirming your order.
Step 4 – This email will have instructions for connecting to the course, your login ID and password.
Step 5 – Complete the online course.
Step 6 – Once the course has been successfully completed, you will have access to your certificate.

If you have any problems or questions just call us on (02) 9635 0477 or email training@alliedrisk.com.au

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