Clean Wet Areas

Keeping the venue clean and well-maintained is a significant and serious aspect of any Hospitality operation. Hospitality venues also have…

View course

Coach Others in Job Skills

In order for employees to learn new skills, they require a coach who can teach them the skills they require.…

View course

Communicate Effectively as a Workplace Leader

As a person is promoted into a supervisor, leadership or management role their ability to accurately and effectively communicate becomes…

View course

Communicate Electronically

Businesses use email as one of the primary methods of communication because it is fast, efficient, cheap and provides a…

View course

Communicate in the Workplace

When sharing information with others, there are two major steps: sourcing the information using research and communicating that information using…

View course

Conduct a Product Tasting for Alcoholic Beverages

Excellent communication skills will assist in the interaction with customers and will allow the sharing of in-depth knowledge about products…

View course

Conduct Night Audit

The Night Auditor is an integral employee in the operations of an accommodation establishment. Night staff must be able to…

View course

Contribute to Health and Safety of Self and Others

Safety is an integral part of all Australian workplaces and Australian governments, unions and businesses take safety very seriously. In…

View course

Contribute to Workplace Innovation

In business it is said that if you are not moving forward, you are moving backwards. All businesses need to…

View course

Control Stock

Stock control is one important facet of managing cash flow and expenditure. The need to purchase, maintain and control stock…

View course

Coordinate Cooking Operations

Organising the kitchen to operate smoothly requires thorough understanding of the components of the catering control cycle, as well as…

View course

Coordinate Marketing Activities

Marketing and sales are an integral part of business planning. Planning your marketing approach and establishing a clear strategy ensures…

View course