Manage Conflict
The Solution to Workplace Conflict in One Module Dealing with conflict is a daily occurrence and having the skills to…
Manage Employee Relations
Work teams are the lifeblood of a business. Most people prefer a harmonious workplace and the different demands, expectations and…
Manage Meetings
In order for meetings to be effective they must be well controlled by the person in charge. It is essential…
Monitor Staff Performance
Monitoring staff performance can be formal and informal. You will need to institute periodic performance reviews to help you plan…
Organise and Complete Daily Work activities
Every business and every person in a job needs to get work done. Those people working in supervisory or management…
Organise Personal Work Priorities and Development
This unit describes the skills and knowledge required to organise your own work schedules, to monitor and obtain feedback on…
Organise Workplace Information
We live in a time when information is very valuable, so it becomes a favourable skill to collect and organise…
Process and Maintain Workplace Information
A module designed to let you go beyond basic workplace skills Information is the lifeblood of a 21st century business.…
Promote Innovation in a Team Environment
The concept of working in teams and that workers are part of a workplace team has become increasingly important in…
Recruit, Select and Induct Staff
Learn the fundamentals of staff recruitment, selection & induction The recruitment process aims to select the right person for the…
Roster Staff
Online Staff Rostering Solutions Proper rostering of staff has a major impact on the success of a business, for a…
Use Business Technology
In a modern business, there are many different pieces of equipment and technology that you need to be aware of…